# Privacy Policy
Last Updated: October 25, 2024
## 1. Introduction
We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual reality game.
## 2. Information We Collect
### 2.1 Information You Provide
- Account information (username, email address)
- Profile information
- In-game communications
- Customer support communications
### 2.2 Automatically Collected Information
- Device information (VR headset model, operating system)
- Game performance data
- Gameplay statistics
- Technical diagnostics
- IP address and basic analytics
## 3. How We Use Your Information
We use your information to:
- Provide and maintain our game service
- Improve game performance and user experience
- Communicate with you about updates and support
- Ensure compliance with our terms of service
- Detect and prevent fraud or abuse
## 4. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in game operations
- Legal authorities when required by law
- Other parties with your explicit consent
We do not sell your personal information to third parties.
## 5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, it will be securely deleted or anonymized.
## 6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of certain data collection
- Export your data
## 7. Data Deletion Requests
You may request deletion of your personal data at any time by:
- Emailing venanntejeanmarievianney@gmail.com
- Submitting a request through our support portal at [support-url]
- Contacting us at [postal address]
We will process all deletion requests within 30 days of receipt. Upon verification of your identity, we will delete your personal information from our systems, except where retention is required by law. We will notify you once the deletion is complete.
## 8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
## 9. Children's Privacy
Our game is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
## 10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
## 11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
## 12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [venanntejeanmarievianney@gmail.com
## 13. Region-Specific Provisions
### 13.1 California Residents
California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and how we use it.
### 13.2 European Users
If you are in the European Economic Area (EEA), you have additional rights under the GDPR, including the right to data portability and the right to object to processing.
### 13.3 Other Regions
Additional privacy rights may apply based on your location. Please contact us for region-specific information.
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